1. Why does the spice become clumpy over time?
This is a natural occurrence. The clumping happens because of a small amount of moisture trapped inside the bottle, which is a good sign that the product seal is secure. If your spice has clumped, simply shake the bottle vigorously before opening. The spice will restructure into its original, grain-like texture and is ready to
use.

2. Why does the spice settle in the bottle?
Spice settling is completely normal. Over time, the contents may naturally compact, which can make it appear that there’s less product. Rest assured, the full weight of the product is inside the container. You
can shake the bottle to redistribute the blend before using it.

3. How long does the spice last?
Our spice blends can last indefinitely, but for the best flavor experience, we recommend consuming within one year. Over time, the intensity of the flavor may diminish slightly, but the spice will still be safe to use.

4. Does the product have preservatives or additives?
No, our spices are free from preservatives, artificial flavors, or additives. We prioritize freshness and quality, delivering pure, high-end spice blends directly to you.

5. What is the lead time for orders?
In times of high demand or fluctuations, we may experience a 2 to 4-week lead
time. Our spices are not stored for long periods, as they are crafted on demand to ensure the freshest product possible.

6. How should I store the spices?
For optimal freshness, store your spices in a cool, dry, and dark place, away from heat and direct sunlight. Avoid placing the container near a stove or window where heat and moisture can affect the product’s texture and flavor.

7. What should I do if I notice my garlic or onion powder
has hardened?
This can happen due to the hygroscopic (moisture-absorbing) nature of garlic and onion products. If your spice has hardened, simply break it up with a spoon or a knife, or blend it to restore its texture.

8. Are there any allergens in the spice?
Our blends are made from carefully sourced ingredients, and we are transparent about any potential allergens. Please refer to the product label for detailed information about ingredients. If you have
any specific dietary concerns, feel free to contact us for clarification.

9. Does the spice lose flavor over time?
Yes, while our spices are safe to use for an extended period, their flavor may gradually become milder after the first year. To enjoy the full intensity of our blends, we recommend using them within 12 months of purchase.

10. Can I use the spice on any food?
Absolutely! Our Everything Spice is designed to enhance any type
of dish, from meats and vegetables to grains and seafood. The Signature Blend adds an extra layer of oldness, making it ideal for special occasions or when you want to elevate your meal to the next level.

Have more questions?
Feel free to contact our customer service team if you have any further questions or concerns. We’re here to ensure you have the best experience with our products.